Our service and performance as a quality taxicab provider are only as good as our employees and our independent contractor drivers, and how well they collaborate to take care of customers. Our focus is to attract both employees and independent operators who not only meet the necessary skills and job requirements, but who also share our commitment to customer satisfaction, safety, and service.
SAFE DRIVERS
We are the only taxi company to offer a no felon policy in Volusia County! This means you are assured when a Yellow Cab driver picks you up that they have a clean background history! We check all of our drivers' background and driving history twice a year. If being driven by someone safe is a concern, then Yellow Cab Co. of Daytona is your only option.
Our Drivers are contracted subject to passing our training program and meeting a series of requirements including drug testing, a bi-annual background check, five-year record of excellent driving, knowledge of the service area, sensitivity to passenger needs and other criteria related to their prior work performance. Unlike other taxi co's, all Yellow Cab drivers are properly licensed with the City of Daytona Beach.
Our new driver orientation programs include a mixture of both classroom and behind-the-wheel instruction. To be certified, drivers must demonstrate mastery of all operational policies, procedures, safe and defensive driving practices and technical driving skills. They must also meet our criteria for courtesy and skills in customer relations. Over time, we reinforce our key practices and procedures with our drivers.
We also ensure that our drivers have geographical knowledge and map reading skills, for the entire metropolitan area. We also orient our drivers on helping clients with special needs with sensitivity and care, and we require drivers to maintain high standards of cleanliness, both in the appearance (appropriate uniform) as well as the cleanliness of the vehicle, both inside and out.
We are proud to be known as an innovative and progressive company focused on operators as both business partners and key customers.
And to ensure that we retain the drivers we contract, we provide them with high levels of service, holding regular driver meetings to maintain open communications, identify and correct problems, and continue to work together to improve service.
"Driver had a great personality!"
"Crown limousine has provided awesome airport service for our IT department. Always on time, great office staff, clean town cars. Last time I used them they upgraded me and my boss to a Limousine. Thanks Crown Limousine!"
"Very good service guys, and reasonable price thank you."
Since 1934 The Most Trusted & Reliable Taxi Company in the Metro Daytona Beach area.